Job Description
SMS DELIVERY LLC
Teterboro, N.J.
$25.00 -$26.50 per hour
Qualifications
State Driver License
DSP- (AMZ) Dispatching experience: 2-3 years (Preferred)
HIRING IMMEDIATELY: DISPATCHERS
We are a Delivery Service Partner looking for smart, motivated, and hardworking dispatchers in Teterboro, NJ! If you enjoy solving problems and putting smiles on customers’ faces. Come join our growing family and read on!
Qualifications
DSP- (AMZ) Dispatching experience: 2-3 years (Preferred)
Customer Service: 2 years (Preferred)
Requirements:
Dispatch experience
Strong customer service experience
Use of mapping and GPS programs
Ability to provide directions
Basic computer skills (including Google Docs and Sheets)
Dispatcher Job Responsibilities (include, but are not limited to):
1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely
Manage opening and /or closing set up/ stand down
Monitoring of route timeliness
Use of mapping and GPS programs
Ability to re-route vehicles when logistically necessary
Liaison between drivers, staff and SMS Delivery management
Manage large amounts of incoming calls
Dispatch order to messengers and drivers
Provide accurate, valid and complete information for every delivery
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Manage On the Road accidents and incidents with composure
2) Deliver Clear Communication
Ability to communicate clearly and effectively,
Ability to read delivery documents, customer order information, directions, etc. in English/ Preferred also Spanish
Must be able to use your updated cell phone (iPhone, Android etc ) with a data plan for working purposes
3) Provide shift flexibility
Ability to work a flexible shift (including early mornings, late evenings and/or weekends)
Flexibility to adjust hours to meet operating needs
Ability to drive Box Truck, Step Vans, and Cargo Vans when needed
Schedule:
10 hour shifts
Day shifts
Holidays
Monday to Sunday
On call
Weekends
Year round work
Supplemental Pay:
Bonus pay
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Language:
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